Privacy Policy
Mars Markets Corp.’s Privacy Policy
Last Revised: Jun 28, 2024
Mars Markets Corp. together with its affiliates and subsidiaries (“Mars,” “Company,” “we,” “us,” or “our”) respect your concerns about privacy. Mars operates a website at https://www.marsmarkets.com including subdomain(s) thereof (the “Site”) as well as one or more mobile apps (collectively, the “Platform”). By using the Platform, you accept this Privacy Policy, as well as our Terms of Use (marsmarkets.com/termsofuse), as may be amended from time to time.
This Privacy Policy discloses which information we collect and how we use it, as well as the choices you can make about the way your information is collected and used. We also explain how any personal and/or personally identifiable information that we may request will be used. We also detail below our security policy which describes how your personal information is protected. This Privacy Policy is intended to inform you of information including the types of information we collect, how we use the information we collect, how we may share the information we collect, and how we safeguard the information we collect. If you have a brokerage account with our subsidiary Ahana Markets LLC (“Ahana Markets”). or have taken steps to register for an Ahana Markets account or make an investment, you can review the Ahana Markets Privacy Notice here (ahanamarkets.com/privacy).
This Privacy Policy applies to you whenever you access or use the Site, or when you access, use, or download any products, services, features, content, materials, or other tools offered on the Platform (collectively, “Services”).
Information we Collect
To provide the Services and facilitate use of the Platform, we collect personal and financial information (“Personal Data”). Personal data includes information obtained directly from you, as well as indirectly through electronic communications and third parties.
In particular, we may require that you provide some or all of the following types of Personal Data: Your name, your email address, your home address and telephone number, your date of birth, your citizenship, your employment, and payment and/or other financial information.
We may request that you provide additional information, including but not limited to, credentials, access or links to your accounts with various third parties (i.e., financial institutions, etc.).
We may use your Personal Data to facilitate activities and transactions that need to occur, such as:
- Facilitating our business operations, including fulfilling our legal and regulatory requirements such as identity verification, validation, anti-money laundering and "Know Your Customer" protocols.
- Determining your eligibility to invest.
- Enabling you to subscribe for securities, make and receive payments, and execute transactions.
- Satisfying our record-keeping obligations under applicable laws, rules, and regulations.
- Communicating with you about the Services.
- Targeting our marketing, advertising, and sales efforts to enhance your user experience and increase engagement.
- Verifying your identity, accounts, and activity, to monitor suspicious or fraudulent activity, and to identify violations of Service policies.
- Identifying and correcting errors.
- On a de-identified, aggregated basis, research, and development, including analyzing how you use the Services to help us understand usage patterns and identify problems.
- Contacting you or, if applicable, your designated representative(s) by post, telephone, text message, electronic mail, facsimile, etc., in connection with your relationship with Mars.
If your relationship with Mars ends,we will continue to treat your Personal Data, to the extent that it is retained, as described in this Privacy Policy.
Use of the Services
We (and/or our service providers) may automatically and/or passively collect information about your access, such as your IP address, geographical location, browser type, referral source, length of visit, and page views through the use of log files. We (and/or our service providers) use this aggregated information in the administration of our web site to improve its usability and to evaluate the success of particular marketing/advertising campaigns, search engine optimization strategies and other marketing activities. We (and/or our service providers) use non-identifying and aggregated information to help optimize our web site based on the needs of our users.
We may receive information about you from our trusted business partners and service providers. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Sharing Information with Other Parties
To operate the Services, we may share personal information we collect with our trusted business partners and service providers, including electronic payment service providers, transaction processors, accountants, auditors, attorneys, information technology consultants, advisors, and affiliated companies. These partners and service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
We may share our research or analysis of aggregated customer data or information we receive, but only in a way that would not allow you or any other person to be identified.
We may share information about you with United States, state, or international regulators, where we believe doing so is required or appropriate to comply with any laws, regulations, or other legal processes or law enforcement requests (e.g., court orders, search warrants, or subpoenas).
We may also disclose information about you with federal, state, or international regulators or authorities (i) where we believe doing so is required or appropriate to comply with laws or other legal processes, (ii) in response to a court order, search warrant, or subpoena from law enforcement or appropriate governmental body, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) if necessary to protect the vital interests of another individual (such as to prevent death, bodily harm, or serious damage to property) . We reserve the right to transfer information about our users in the event we sell or transfer all or substantially all our business or assets.
We may share your information with the public if you provide such information via a public forum such as social media, chat, Discord, or other public manner.
Web-related Information Collection
We may use various cookies on the website, including session ID cookies, non-persistent cookies, and persistent cookies. A cookie is a text file sent by a web server to a web browser, and stored by the browser. A text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser, and load the pages according to a user’s preferences for that particular site, including personalization of content.
Cookies are also used to gather statistical data, such as which pages are visited, what is downloaded, the ISP’s domain name and country of origin, and the addresses of sites visited before and after coming to the Site.
We may send a cookie that can be stored by your browser on your computer’s hard drive, and use the information we obtain from the cookie in the administration of the Site, to ensure proper functioning of the Site, in terms of navigation and usability, and to evaluate the effectiveness of marketing efforts.
We may also use that information to recognize your computer when you visit our web site (if you select the “remember me on this computer” option, and to personalize the Site for you. Most browsers allow you to refuse to accept cookies. Blocking cookies, however, can also have a negative impact on the usability of many web sites. Cookies may have long-term expiration dates, or none, and thus can stay in your hard drive for months at a time. While you can remove them as instructed by the help content in your chosen browser, disabling cookies will prevent you from using our site. As with many transactional web sites, cookies must be enabled in order to use our site.
At no time do any of our cookies capture any personal information. Further, using cookies also helps us protect the security of your account, such as ensuring that no one is making changes to your profile, applying for loans, or making loans on your behalf. This information is encrypted.
We may allow third-party ad networks to serve advertisements, provide other advertising services and/or collect certain information when you visit the Site. Third-party ad networks may use non-personally identifiable information (e.g., clickstream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Site in order to provide advertisements about goods and services likely to be of interest to you. To learn more about Interest-based Advertising or to opt-out of this type of advertising, you can visit AboutAds.info/choices or www.networkadvertising.org/choices/
Links to Third-Party Websites
The Platform may contain links to third party websites, and may redirect you to such third-party websites upon engagement. These sites include, among others, service providers who have a relationship with Mars. Third party websites are not under our control, and we are not responsible for any third-party websites, or the accuracy, sufficiency, correctness, reliability, veracity, completeness, or timeliness of their information, links, changes, or updates. The inclusion or access to these websites does not imply an endorsement by Mars, or of the provider of such content or services, or of any third-party website. Please be aware that when you enter a third-party website, any information you provide, including financial information, is subject to the terms of use and privacy notice of that website.
Compliance with State and Federal Laws
This privacy policy may not constitute your entire set of privacy rights, as these may also vary from state to state. To be certain of your privacy rights, you may wish to contact the appropriate agency in your state that is charged with overseeing privacy rights of consumers. Certain regulations issued by state and/or federal government agencies may require us to maintain and report demographic information on the collective activities of our membership. We may also be required to maintain your personal information for at least seven years in order to comply with applicable federal and state laws regarding recordkeeping, reporting and audits.
California Privacy Rights
Pursuant to the California Consumer Privacy Act ("CCPA"), residents of California have certain rights concerning a business with which the California resident has an established business relationship regarding the Personal Data the business collects, uses and discloses.
California residents have the right to know what Personal Data a business has about them. California residents can obtain a report of this Personal Data once every twelve (12) months.
When California residents terminate their accounts on the Platform, they have the right to have their information forgotten, except to the extent the Platform is prohibited by law from deleting the information.
To request your Personal Data information or exercise your right to request deletion, please contact us at contact@marsmarkets.com
European Data Protection Rights
If you are located in the European Economic Area (“EEA”), United Kingdom or Switzerland, you may ask us to take the following actions in relation to your personal data that we hold:
- Provide you with information about our processing of your personal data and give you access to your personal data.
- Update or correct inaccuracies in your personal data.
- Delete your personal data.
- Transfer a machine-readable copy of your personal data to you or a third party of your choice.
- Restrict the processing of your personal data.
- Object to our processing of your personal data for direct marketing purposes.
- Object to reliance on our legitimate interests as the basis for processing of your personal data.
You can submit these requests by email to contact@marsmarkets.com or our postal address provided below. We may request specific information from you to help us confirm your identity prior to processing your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
If you would like to submit a complaint about our use of your personal data or our response to your requests regarding your personal data, you may contact us at: contact@marsmarkets.com or lodge a complaint with a supervisory authority.
Access, Correction, and Deletion
We will provide you with the ability to request access to and correction or deletion of certain information we have about you, such as your contact information. Your right to access, amend, or delete personal information may be limited in some circumstances.
Please submit your request by sending an email to the address specified in the “Contact Us” section below. Please include your name, email address, and postal address in your request, and describe specifically the information that you would like to access, correct, or delete so that we may respond appropriately and promptly.
How We Protect Personal Information
We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your log in information, such as your password, confidential and secure so that your information is protected.
Data Retention
We retain information we collect for as long as you use the Services or as necessary to fulfill the purposes for which it was collected, provide our Services, resolve disputes, establish legal defenses, enforce agreements, and comply with applicable laws. We may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations or otherwise as required by law. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Where your Personal Information will be Held
In order to provide the Services, the information that we collect from you may be transferred to, stored at, and/or proceed and destinations outside of your country. By submitting your data, you agree to the transfer, storing or processing of such data outside of your country, including outside of the EEA and the United States, and acknowledge that not all countries guarantee the same level of protection for your information as the one in which you reside. Data transferred will be treated in accordance with this Policy and, where applicable, the EU General Data Protection Regulation.
Lost or Stolen Information
You must promptly notify us if you become aware that any information provided by or submitted to the Platform is lost, stolen, or used without permission.
Changes to this Privacy Policy
Mars reserves the right, at its sole discretion, to change, modify or otherwise alter this Privacy Policy at any time. When we revise this Privacy Policy, we will post the updated Privacy Policy on the Site, and it shall be effective immediately upon the posting thereof. We may also notify you via email in the event of any substantive or material changes. Your continued use of the Site following the posting of changes and/or modifications to this Privacy Policy will constitute your acceptance thereof. We encourage you to periodically review this page for the latest information on our privacy practices.
Children's Privacy
We do not knowingly solicit children to use the Services. The Platform is not designed to attract children under the age of 18, and we do not intentionally or knowingly collect personal information from anyone under the age of 18.
Data Security
We have adopted physical, electronic, and managerial procedures to protect Personal Data in our custody and control against loss, theft, and unauthorized access, use, modification, and disclosure. However, no transmission over the internet, or any method of storage is impenetrable. We cannot guarantee the security of our services, nor can we guarantee that the information you provide will not be intercepted while being transmitted to us over the internet. Therefore, while we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.
Contact Us
If you have any questions about this Privacy Policy, the practices of the Platform, or your dealings with the Platform and/or Services, please contact us by email at: contact@marsmarkets.com or by mail at:
Mars Markets Corp.
PO Box 299
Alpine NJ 07620